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Professionalism 101 Communication
Welcome
Introduction
What to Expect in This Course
Benefits of being professional
Your Professional Role Model
What is professionalism?
Meet Kelly
Dictionary Definition
The Written and Unwritten Rules
The Written and Unwritten Rules - Reliability
The written and unwritten rules - Cooperation and collaboration
The written and unwritten rules - Respect for others
The written and unwritten rules - Competence
The written and unwritten rules - Etiquette, appearance, and hygiene
The written and unwritten rules - Etiquette, appearance, and hygiene 2
Section summary
Test your knowledge
7 Skills for effective communication
Overview
Communication Skills
Self-Awareness
Clarity of Message
Appropriate Body Language
Active Listening
Turn Taking
Checking for Understanding
Choosing Right Method
Kelly Notices...
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Quiz
Using Communication Skills with Your Students
Overview
Authentic Team Communication
3 Ways to optimize a learning environment for students
Model Good Communication
Encourage Psychological Safety
Give Constructive Feedback
How is Kelly doing this?
Quiz
Reflection and Wrap Up
Summary
Next Steps
The written and unwritten rules - Competence
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